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Training
and Workshops: Our customized, flexible design, and "earning
while learning" hands on approach is directly linked to real and current
business challenges as well as being aligned to your organization's vision,
strategy, and culture. Illuminated's training and development solutions
increase your organization's effectiveness by targeting the design to
your specific people development needs and by using a variety of practical
interactive learning methods, processes, techniques, and on-line assessments.
In the sessions, individual participants and teams apply skills and knowledge
gained in the workshops to their real daily work issues. See our selection
of Inscape Publishing© assessment and learning solutions
below that can compliment and reinforce your company's performance improvement
needs.

DiSC®
Classic
The foundation of personal and professional
success lies in understanding yourself, understanding others, and
realizing the impact of personal behavior on others. For nearly thirty
years, the DiSC® Classic has unlocked the door to productive communication
and relationships for nearly 40 million people through its DiSC® Dimensions
of Behavior learning approach.
more
information about DiSC Classic (pdf) |
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DiSC®
Customer Service Action Planner
Increase
customer satisfaction and service by identifying your customers' primary
DiSC® Dimension of Behavior and their preferred approach to communication
and problem-solving.
more
information about DiSC Action Planners (pdf) |
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DiSC®
Management Action Planner
Become a better manager with this action-oriented planning
tool that bridges DiSC® and situational leadership theory. Develop
management strategies to meet diverse needs.
more
information about DiSC Action Planners (pdf) |
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DiSC®
Sales Action Planner
Create
successful sales strategies and increase client receptivity and sales
results. Quickly identify a prospect's "comfort zone" surrounding
the sales process and determine the best ways to open the call, make
the presentation, negotiate, close the sale, and maintain positive
client relationships.
more
information about DiSC Action Planners (pdf) |
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Team
Dimensions Profile®
Successful team members don't do the same thing at the same time.
They do the right thing at the right time. And while team members
work together toward a common goal, individuals still must play their
individual roles in the process. As organizations rely more and more
on teams to innovate, problem-solve, produce, and compete at the speed
of change, clearly understanding and capitalizing on individual approaches
to group processes is the bottom line on creating high performance
teams.
more
information about Team Dimensions Profile (pdf) |
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Work Expectations Profile®
Work expectations are those things people consider likely
to happen in their job situation, either now or in the future. Whether
spoken or unspoken, met or unmet, expectations have a powerful impact
on our thoughts, feelings, and behaviors, and play a key role in driving
our attitudes. Research shows that people who have clearly defined,
well-communicated expectations find more satisfaction and success
in their work than people whose expectations go unspoken or unrealized.
And companies that employ satisfied, successful people reap the rewards
of increased productivity and reduced turnover.
more
information about Work Expectations Profile (pdf) |
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Time Mastery Profile®
Setting priorities and managing time
effectively is basic to managing individual and organizational performance.
The pressure to find innovative ways to achieve goals, pay attention
to the competition, respond quickly to customer needs, and enjoy life
outside of work is even more intense in today's less structured, information-driven
workplace. Meeting the daily challenge of managing professional and
personal responsibilities requires a learning strategy designed to
meet individual needs.
more
information about Time Mastery Profile (pdf) |
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Personal Listening
Profile®
Good communication is one of the most
valued skills in the workplace. And effective listening is crucial
to communicating productively inside the organization and meeting
the competitive challenges outside the organization. The Personal
Listening Profile® helps people become active, purposeful listeners
in a wide variety of situations for more productive communication.
more
information about Personal Listening Profile (pdf) |
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Discovering Diversity Profile®
Our increasingly diverse society is
reflected in growing workforce diversity. Leading organizations acknowledge
that working successfully with others who don't share the same background,
beliefs, or traditions is a top priority in today's workplace. Employees
need help in assessing their behavior toward people who are different
from themselves. And they must understand the benefits of changing
negative attitudes and resistance into appreciation and cooperation.
more
information about Discovering Diversity Profile (pdf) |
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Dimensions of Leadership Profile®
Collapsing organizational hierarchies
and increasing workforce diversity has dramatically altered our understanding
of leadership. Leadership is no longer seen as one defining role atop
the business pyramid, but as a relationship between leaders and followers.
Today, leaders come in many varieties, from charismatic visionaries
to quiet team players. Leadership is understood in its multiple dimensions,
with leaders and followers interchanging roles as the situation demands.
more
information about Dimensions of Leadership (pdf) |
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Coping & Stress Profile®
To avoid the peaks and valleys of productivity
created by high stress levels, you need employees who know how to
balance the urgent demands of work life and personal life. Even when
things are going smoothly, the cumulative effects of day-to-day stressors
affect the way people behave. The Coping & Stress Profile® is a unique
learning instrument that connects stress and coping in four life areas:
Personal, Work, Couple, and Family. Learners gain important insights
into how stress in one area impacts other areas; how coping resources
in one area impacts other areas; how coping resources in one area
can be used to decrease stress in another; and how stress, coping
resources, and overall satisfaction are closely related.
more
information about Coping & Stress Profile (pdf) |
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Transition —
The Personal Path Through Change
Based on the groundbreaking work of
William Bridges, Transition - The Personal Path Through Change is
an interactive learning guide that provides people with a self-directed
process for dealing with change. Designed around Bridges' three-phase
transition model of endings, the neutral zone, and new beginnings,
this interactive workbook provides a road map to guide people from
resistance to acceptance to action.
more
information about Transition(pdf) |
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Personal Learning Insights Profile®
To be successful in today's dynamic,
information-intensive world, organizations know they must encourage
and support effective, lifelong learning at all levels of the organization.
The Personal Learning Insights Profile® is the reliable, easy-to-use
learning strategy you've been looking for. It's designed to help people
identify their personal learning approach, communicate their learning
needs, and access more effective learning resources. The results?
Enthusiastic learners who are able to more quickly develop new capacities,
discover new ways of thinking, and achieve new levels of innovative
performance.
more
information about Personal Learning Insights Profile (pdf) |
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Adventures in Attitudes®
Employee attitude is increasingly cited
as the number one performance-related issue of companies, both large
and small. Coping with the continuous changes of the downsized, team-oriented,
and increasingly diverse workplace has left many people confused,
fearful, and sometimes angry. As attitudes deteriorate, so do commitment,
loyalty, and performance.
more
information about Adventures in Attitudes (pdf) |
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DiSC©
Indra™
DiSC© Indra™ provides, for the first time, the
ability to explore and accurately measure the interrelatedness of
different DiSC styles. Indra is the DiSC system to use for providing
actionable insight into the dynamics of teams and other groups of
people. Its unique ability to map and measure the relationships of
people makes Indra ideal for conflict resolution, communication, leadership
and coaching applications. Available exclusively online via the EPIC
platform, Indra offers unprecedented flexibility and control in delivering
cutting-edge DiSC learning.
more
information about DiSC©
Indra™ (pdf) |
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Everything DiSC® Facilitation
System
The Everything DiSC® Facilitation System is the most powerful
tool ever built to help you succeed with DiSC. The result of over
25 years of DiSC research, the Everything DiSC® Facilitation System
offers a new versatility in crafting solutions for a wide variety
of organizational issues.
more
information about Everything Disc® (pdf) |
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EPIC
EPIC (Electronic Profile Information Center) is an online platform
that provides a simple way to deliver Inscape's most advanced learning
instruments via the internet. From added features to an advanced narrative
style, EPIC-based profile offer advantages even Inscape's paper instruments
can't match - this is what we call the EPIC edge.
more
information about EPIC |
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