Business Process Improvement Projects:

• Business process designs for high tech, manufacturing, and retail marketing clients:

- Redesigning payment services & banking operations work flow and quality control system
- Design of IT infrastructure implementation processes for an IT outsourcing firm
- Work system flow for IT marketing firm

• Process and Change consultant for SDLC design and implementation

• Delivered SPC Quality programs for a leading global supplier for automotive systems and components
• Facilitated Fortune 500 Drug commercialization work process for cross-functional work group